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In today’s digital world, it’s not enough to just generate leads (potential customers) — true success comes when those leads turn into real, paying customers.
Many businesses focus on metrics like email sign-ups or form fillouts, but that’s of no use if those people never buy anything. If you want to see real, lasting growth in your business, you need to use lead generation techniques that not only drive traffic, but convert leads into loyal, purchasing customers.
Lead generation is a crucial marketing and sales-boosting process that involves identifying and attracting potential customers – called leads – who show interest in your product or service. The ultimate goal of lead generation is to convert these leads into paying customers, thereby increasing your business’s revenue.
In simple terms, lead generation is the way businesses motivate people to raise their hand and say, “I’m interested in what you have to offer.”
Lead Generation in the Customer Journey
Lead generation is usually the first step in any customer’s buying process. That is, when a new person wants to connect with your business, he first becomes a lead. Let’s understand this in simple language:
What is a “lead”?
A lead is someone who:
Not every lead is ready to buy immediately — some need nurturing through valuable communication and follow-ups.
There are two major categories of lead generation:
1. Inbound Lead Generation
This involves attracting prospects through value-driven content.
Examples:
2. Outbound Lead Generation
You reach out directly to customers who are likely to buy.
Examples:
Both methods can be powerful, especially when used together.
Here’s a typical lead generation process:
Step 1: Attract the customer
You bring people to your website or landing page using:
Step 2: Engage
When a visitor arrives at your site, offer them something valuable in exchange for their contact information:
This offer is called a lead magnet.
Step 3: Capture information
You can use a form, pop-up, or chatbot to collect the visitor’s name, email, or phone number.
Step 4: Nurture the lead
Keep sending emails, offers, and informative content that keep them interested in your brand — until they’re ready to buy.
Step 5: Convert into a customer
When you consistently provide the right information, offers, and timely follow-up, the lead trusts you and eventually purchases your service or product — becoming a customer.
Not all leads are the same. They can be classified into three categories based on their level of interest:
You may also hear about:
1. MQL (Marketing Qualified Lead)
A lead (person) who has shown interest in your company by responding to your marketing efforts like reading an email, downloading something, or clicking on a link. This shows that he is interested in your services or products but has not yet talked about buying directly.
2. SQL (Sales Qualified Lead)
A lead who is now ready to actually talk to you and buy something. Your sales team can contact this lead and convert him into a customer.
3. PQL (Product Qualified Lead)
A lead who has already taken a free trial or used your product and is now in a position to make a purchase. That is, he liked your product and now he is ready to make payment.
Most sales opportunities are present
Most people will be leads, more people can become your customers.
Easier to reach the right people
You can attract people who are already interested in your products or services.
Good Return on Investment (ROI)
Lead generation techniques are more attractive and effective than traditional advertising.
Endless leads to final goods
It gives you a chance to keep in touch with your online business and gradually convert them into customers.
Easily scalable
You can reach more people in less time by automating lead generation with the help of technology.
Here are the top lead generation techniques that are proven to work, explained in a practical, step-by-step format.
A lead magnet is a free offer that you give people in exchange for their email or contact details. The offer should be something that will genuinely help them and meet a need they have.
For example:
Why it works:
When you solve someone’s specific problem for free, they start to trust you and are more likely to move forward with you. Keep in mind that the freebie you are offering should be related to your actual product or service.
The landing page is where people see your offer and decide whether to email or provide information.
Tip: Periodically perform A/B testing to improve results.
An exit-intent popup option appears on the screen just when a visitor is about to leave your website. This is your last chance to grab that person’s attention.
Why you should take advantage of it:
Example:
“Wait! Get your free SEO checklist before you leave.”
This method is very useful in generating leads.
Social media platforms like Google Ads, Facebook Ads, LinkedIn Ads, and Instagram Ads allow for precise targeting based on location, interest, behavior, and more.
Here’s what to do to generate leads:
Webinars or live demos are a great way to educate people about your business and gain their trust.
Why it is beneficial:
Example:
Hold a free webinar – “How to double your leads in 30 days with our marketing tool?” and offer an exclusive discount at the end.
If you do blog correctly, it can be a great, free lead generation tool for your business.
How to:
Benefits:
This will help your brand rank higher on Google, people will trust you, and you will continue to receive good leads over time.
Once someone joins your email list, it’s not a good idea to just let them go. If you want them to become your customer, it’s important to send them relevant information and offers from time to time – and automation makes that easier.
What you can send:
Benefits:
Email marketing is still the method with the highest returns. Once set up, it keeps your leads warm and slowly converts them into customers.
If you want people to trust your product or service, give them a chance to use it for free first. By doing this, their hesitation will decrease and they will feel more comfortable about buying.
For example:
Freemium tools Benefits:
When people see the benefits of your product themselves, the chances of them becoming paid customers increase manifold.
Social media isn’t just about likes and comments – used correctly, it can be a powerful way to generate leads.
Focus on these platforms:
Important:
Sharing just once won’t cut it. Post good, useful content regularly and keep promoting your lead magnet. This will get people to engage and grow your lead list.
If your customers are happy with your work, they will tell others about you. Referral and affiliate programs work on this idea.
In a referral program, you tell your existing customers –
“Tell a friend of yours and get a gift of ₹100.”
In an affiliate program, you tell bloggers or social media influencers –
“Promote our product and earn commission on every sale.”
Why is it beneficial?
Meaning – happy customers and creators bring new customers to you, and you do not have to spend much money.
Also Read:
How to Optimize Images for SEO: Boost Your Website Ranking Fast
What are LinkedIn Ads? How it works, its benefits and how to advertise on LinkedIn
Top Digital Marketing Strategies to Build Customer Trust in the Hospitality Industry
10 Common Social Media Marketing Mistakes and How to Avoid in the Future
If you’ve got your lead generation down, you can now convert more people into customers by using small but effective tactics. These tips are very useful:
Make the CTA (Call to Action) feel urgent
Like “This offer is only for 24 hours.” This helps people make quick decisions.
Show positive reviews and stories to build trust
Like “Read our customer’s experience” or “How this product solved someone’s problem.”
Install live chat
If someone has a quick question, they can talk to your team. This builds trust.
Use remarketing pixels
People who have visited your website and left can be brought back later by showing them ads.
The result:
These small things can make a big difference for your business — more people will make a purchase, and your conversion rate will increase.
Generating leads is easy, but getting leads that actually buy your product or service – is a skill. And now you have 10 best ways to do this.
How to start?
Success in lead generation is achieved only when you adopt the right strategy, work on it continuously and keep improving it from time to time.
Keep in mind: If you work slowly, continuously and smartly, then you will not only have leads but also loyal customers.
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